Tungee Inbound Leads

Get through multiple communication channels, such as website, WAP and WeChat, fully cover the contact points between customers and you, gather multiple communication modes in one worktable and significantly improve the presale communication efficiency.

Present multi-dimensional information of visitors on one page, help understand visitor features and behavior trace, rapidly locate potential business opportunities and improve sales transformation and service quality.

Based on Tungee dialogue robot, help enterprises realize automatic communication, efficiently finish the information collection of potential business opportunities, provide continuous services all year round and do not miss any business opportunity.

Support the visitor reception allocation rules with flexible designations, and allocate the regular customers to the business personnel who received them last time, so as to help enterprises improve the communication friendliness and make customers feel at home.

When the agent is not online, the robot automatically receives the customer and reminds the pre-sales personnel of the customer visit in real time through the mobile terminal. The pre-sale personnel may take over the dialogue through Tungee APP at any time and realize seamless reception.

Get through the full-link data from the official website to order, thus presenting the transformation state clearly; Through the whole-process data reports, all the dialogue contents are clear, thus easily quantizing the business analysis ability.

Through Tungee Engage and Tungee CRM, enterprises may easily finish the whole-process follow-up management and
transformation analysis of visitors from the official website to order. Realize the full-channel convergence management
of enterprise leads, create the unified leads resource center and remove the data silo within the enterprise.